By centralizing all your requests, Portail makes it easier to track your tickets and ensures a faster response from our support teams. Creating a ticket through Portail allows you to benefit from organized tracking, improved responsiveness, and clear communication with our support team.
Create a ticket whenever :
- You encounter a bug or malfunction on Probance One
- If you have any questions about the use of Probance One
To access Portail, go to https://portail.my-probance.one/.
To log in, enter your email address, the company code provided by the project manager during installation, and the password you created during your first login.
Simply follow the steps in the video to create your ticket and streamline your communication with our support team.
Watch the video to learn how to proceed: