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Product documentation

Learn how to use Probance One with comprehensive, illustrated documentation, organized by module and feature, to guide you step by step in getting started with the platform

First steps

Essentials for getting started

Product news

Probance One’s release notes

Explore by topic

Implementation

Find all the resources and procedures needed to configure Probance One, integrate it, and start your campaigns.

Campaigns

Automate your marketing by activating Probance One’s basic scenarios, or by building your own scenarios and transactional campaigns.

Email channel

Create and customize your email campaigns by defining your message templates and sender information.

SMS channel

Discover how to prepare SMS campaigns, from message creation to sending specifics for maximum impact.

Contacts

Import your contacts, manage your mailing list, and segment your customer base to optimize targeting for your campaigns across all channels.

Personalized content

Use Probance’s recommendation algorithms and promotional code generation to incorporate personalized offers into your campaigns.

Notifications

Use the Pnotif channel to send targeted web push and on-site notifications.

Delivrability

Master the concepts and tools for deliverability monitoring to optimize your practices and ensure your campaigns reach their destination.

Reporting

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Portal

Find all the user guides for Portail, Probance’s support and account management tool.